Job Description

The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly, enthusiastic, professional and timely manner.

QUALIFICATIONS:

• High School diploma or equivalent required unless currently enrolled.
• Minimum of one year previous experience as a server or server assistant in an upscale restaurant, hotel/resort or private club environment preferred.
• Certification of previous training in liquor, wine and food service including Alcohol Awareness Certification preferred.
• Must be able to work in an outdoor environment in all weather conditions.
• Must have professional appearance.
• Must be able to effectively multitask in an extremely fast paced environment.
• Must be able to comply with standards of responsible alcohol service.
• Must be physically able to safely lift and carry trays, kegs and cases weighing up to 50lbs several times during the course of a shift.
• Must be physically able to climb, lift, reach, bend and stoop.
• Must be able to work in a standing position and walk for long periods of time.
• Must be able to effectively and professionally communicate with guest, co-workers and management.
• Candidates in this role will be able to read, write, speak and understand English and meet the minimum age requirement of jurisdiction.

JOB RESPONSIBILITIES:

• Assist the servers with presenting menus, answering questions and making suggestions regarding food and beverage service.
• Prepare baskets with required condiments and sides prior to serving.
• Confirm that all orders from the kitchen are accurate, have all required condiments and are presentable then serve to the member/guest.
• Always address the member/guest by name.
• Anticipate the members/guests needs.
• Observe member/guest to respond to any additional requests and to determine when service has been completed.
• Responsible for monitoring supplies, maintaining stock and keeping the kitchen/café areas in a clean and orderly fashion at all times.
• Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
• Responsible for collecting/maintaining baskets throughout the course of the shift.
• Maintain a “full hands out, full hands in” perspective.
• Monitor kitchen times and relay times to servers/management.
• Maintain complete knowledge of menu, alcoholic beverages, specials and 86’d items.
• Complete daily/weekly checklists of duties and monitor supplies.
• Performs other related duties as assigned by manager.
• Other duties may be assigned as business demands.

PROPERTY INFORMATION:
Welcome to DoubleTree by Hilton Hotel Los Angeles Downtown. Guests can begin their stay at this inviting Los Angeles hotel with our delicious freshly baked chocolate chip cookie and allow our attentive staff to cater to their every need. Conveniently located off the 110, 101 and 5 freeways, this contemporary downtown Los Angeles hotel is ideally situated less than a mile from major attractions. Guests can relax in a spacious guest room or suite at DoubleTree by Hilton Hotel Los Angeles Downtown. Each of our spacious guest rooms feature sophisticated Asian-fusion decor and are rich in comforts. Guests should gaze at the stunning skyline views from our large guest room windows. We also offer upgrades to a suite for guests to enjoy extra space, including separate living and working areas and special upgraded amenities such as a full-size refrigerator and soothing whirlpool bath.

Job Tags

Similar Jobs